Privacy Policy

This Privacy Policy explains how we collect, use, and share personal data when you use our mobile applications (the "App"), websites, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Definitions

• Personal data: Any information relating to an identified or identifiable individual.
• Process: Any operation performed on personal data, including collection, storage, use, and disclosure.
• GDPR: The General Data Protection Regulation (EU) 2016/679.
• EEA: The European Economic Area.

2. Categories of Personal Data We Collect

2.1. Data you provide

• Personal details (e.g., name, email address) when you register or communicate with us.

2.2. Data we collect automatically

• a) Referral data: Information about how you found our Service.
• b) Device and location data: Language settings, IP address, time zone, device type and model, operating system, internet service provider, mobile carrier, hardware ID, and Facebook ID.
• c) Usage data: Your interactions with the App, features used, frequency and duration of use, and subscription information.
• d) Advertising IDs: Apple Identifier for Advertising (IDFA) or Google Advertising ID (AAID).

2.3. Transaction data

• Payment-related information, excluding full credit card numbers.

2.4. Cookies

We use cookies and similar technologies to recognize you, improve navigation, and deliver personalized content.

3. Purposes of Data Processing

We process your personal data to:

• 3.1. Provide and improve our Service
• 3.2. Customize your experience
• 3.3. Manage your account and provide customer support
• 3.4. Research and analyze Service usage
• 3.5. Enforce our Terms and Conditions and prevent fraud
• 3.6. Personalize advertisements
• 3.7. Process payments
• 3.8. Comply with legal obligations

4. Legal Bases for Processing (EEA Users)

We rely on the following legal bases:

• 4.1. Your consent
• 4.2. Performance of our contract with you
• 4.3. Our legitimate interests
• 4.4. Compliance with legal obligations

5. Data Sharing

We may share your data with:

• 5.1. Service providers (e.g., analytics, cloud storage, payment processors)
• 5.2. Law enforcement agencies and public authorities
• 5.3. Third parties in case of merger, acquisition, or asset sale

6. Your Privacy Rights

You have the right to:

• Access, review, update, or correct your personal data
• Request deletion of your personal data
• Object to or restrict the use of your personal data

EEA users have additional rights, including data portability and the right to lodge complaints with supervisory authorities.

7. Age Limitation

Our Service is not intended for users under 16 years of age. If we learn that we have collected personal data from a child under 16, we will take steps to delete such information.

8. International Data Transfers

We may transfer data internationally. When transferring data from the EEA to countries without adequate data protection, we use approved mechanisms such as Standard Contractual Clauses or Privacy Shield.

9. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any significant changes by posting a notice on our website or by sending you an email.

10. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

11. "Do Not Track" Requests

Our Service does not currently respond to "Do Not Track" browser signals.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

soulchoices@outlook.com

This Privacy Policy is effective as of 2024-11-01.

Note: This is a general template and should be customized to accurately reflect your specific practices and comply with applicable laws in your jurisdiction.